Best for
- Shared address, device, IP, employee, bank, tax, or entity concerns
- Old business partner or agency access issues
- Multiple marketplace/account confusion
Related Account Appeal
For “related account” deactivations where Amazon believes your account is connected to another account that is not in good standing.
Deliverables
- Relationship timeline
- Separation evidence checklist
- Ownership and access control statement
- Appeal narrative explaining why the account should be reviewed independently
Case process
How we prepare this appeal
Related-account cases are fact-sensitive. Hiding a true connection usually makes the case worse.
01Map all people, entities, devices, bank accounts, tax IDs, and marketplace logins
02Identify any legitimate connection and whether it has been resolved
03Document access removal and operational separation
04Write a fact-driven explanation without blaming Amazon
Recommended package
Related Account Appeal Package is the aligned package for this service.
Linked accountInvestigation
Related Account Appeal Package
$999 starting
Related-account, shared access, employee, agency, entity, tax, bank, address, device, or marketplace-link cases.
- Connection map
- Separation evidence plan
- Ownership and access statement
- Appeal draft and supporting timeline
Typical draft window: 5-8 business days after records
Request this package View service detailsThis service page now matches the pricing page. Final scope depends on marketplace count, notice history, evidence volume, prior submissions, and document quality. Reinstatement, funds release, or listing restoration is never guaranteed.
Service FAQ
12 questions about Related Account Appeal
What does the Related Account Appeal service cover?
It covers related-account deactivations involving possible links through address, device, IP, employee, bank, tax, entity, agency, or marketplace history. We read the notice first, identify what Amazon is asking for, and build the appeal around truthful facts and supporting evidence.
What should I send before we start?
Send the related-account notice, business ownership records, access logs, old agency or employee access details, bank and tax records, and separation proof. If you have already appealed, include every submission and every Amazon response.
Which package should I choose for this case?
Choose the Related Account Appeal Package. It is the package aligned to this exact service page and it preselects on the contact form when you use the package button.
Can you guarantee reinstatement or listing restoration?
No. Amazon makes the final decision. We prepare a truthful, evidence-first appeal packet and route guidance, but we do not promise outcomes.
Do you submit inside my Seller Central account?
We prepare the appeal, evidence sequence, and submission notes. In most cases the seller should submit from the seller account through the relevant Account Health or violation route.
What if I already submitted one or more appeals?
We review the prior appeal history, identify contradictions or missing evidence, and rebuild the next response so it is cleaner and less repetitive.
How long does this service usually take?
Typical draft window: 5-8 business days after records. The clock starts after full intake, not before the core documents are available.
Will you create invoices, edit records, or backdate documents?
No. We do not create fake documents, edit supplier records, backdate invoices, or ask sellers to submit anything untrue.
What happens if my evidence is weak?
We identify the weak points, explain what legitimate records could help, and adjust the appeal so it does not overclaim facts that cannot be proven.
Can you help for marketplaces outside the United States?
Yes. We prepare appeal content for sellers in multiple marketplaces, but exact routing depends on the Seller Central region and the notification shown in your account.
What happens after intake?
A case manager reviews the notice, organizes documents, confirms the package, lists evidence gaps, and sends the draft or review notes according to the selected scope.
What does a strong outcome depend on?
It depends on the policy issue, account history, strength of evidence, prior submissions, corrected business controls, and Amazon review. The appeal should be factual, concise, and document-backed.
Case intake
Send us this case
Attach or paste the Amazon notice and any previous appeal response so we can build the right evidence sequence.