Counterfeit Complaint Appeal

It covers counterfeit complaints where Amazon needs clear sourcing, authentic inventory, and supply-chain control evidence. We read the notice first, identify what Amazon is asking for, and build the appeal around truthful facts and supporting evidence.

Send counterfeit complaint details, invoices, supplier authorization proof, inventory photos, lot or serial records when available, customer issue notes, and listing history. If you have already appealed, include every submission and every Amazon response.

Choose the Counterfeit Complaint Appeal Package. It is the package aligned to this exact service page and it preselects on the contact form when you use the package button.

No. Amazon makes the final decision. We prepare a truthful, evidence-first appeal packet and route guidance, but we do not promise outcomes.

We prepare the appeal, evidence sequence, and submission notes. In most cases the seller should submit from the seller account through the relevant Account Health or violation route.

We review the prior appeal history, identify contradictions or missing evidence, and rebuild the next response so it is cleaner and less repetitive.

Typical draft window: 3-5 business days after evidence. The clock starts after full intake, not before the core documents are available.

No. We do not create fake documents, edit supplier records, backdate invoices, or ask sellers to submit anything untrue.

We identify the weak points, explain what legitimate records could help, and adjust the appeal so it does not overclaim facts that cannot be proven.

Yes. We prepare appeal content for sellers in multiple marketplaces, but exact routing depends on the Seller Central region and the notification shown in your account.

A case manager reviews the notice, organizes documents, confirms the package, lists evidence gaps, and sends the draft or review notes according to the selected scope.

It depends on the policy issue, account history, strength of evidence, prior submissions, corrected business controls, and Amazon review. The appeal should be factual, concise, and document-backed.