Notice intake
We read the exact Amazon notification, account status, marketplace, ASINs, case IDs, and prior warnings.
Expert help. Faster reinstatement.
Amazon AccountReinstatement
Appeals, POAs, compliance reviews, and suspension recovery for Amazon sellers who need a factual, evidence-first path back to selling.
Account Protection
Expert Appeals
Fast Turnaround
Confidential & Secure
Trusted by Amazon sellers
4.9/5 client rating standard
Evidence-first appeal packets
We organize the notice, documents, POA, and submission route.
Case discipline
Built for sellers who need a clean next submission, not another guess.
Notice matched: We identify the exact issue Amazon is asking you to address before drafting.
Evidence indexed: Invoices, supplier proof, screenshots, and prior responses are organized into a reviewer-friendly packet.
Route checked: Appeals are prepared for Seller Central, Account Health, or the violation-specific flow that fits the case.
How we work
A six-step appeal process from notice review to submission-ready packet.
Evidence audit
Invoices, supplier records, screenshots, order data, listing edits, and prior appeals are sorted by relevance.
Root-cause map
The team separates real causes, weak assumptions, missing documents, and corrections already completed.
Appeal build
A specialist writes the Plan of Action or response with facts, corrective actions, and prevention controls.
Case manager QA
A case manager checks tone, package fit, evidence order, contradictions, and submission route before delivery.
Submit and follow up
You receive the final appeal packet, contact form summary, and next-step guidance for Seller Central routing.
What we handle
Services built around Amazon’s most common appeal situations
Account integrity & high-risk review
Section 3 Reinstatement
For Section 3 deactivations involving account integrity, document review, supply-chain confidence, or repeated policy risk.
- General Section 3 deactivation
- Unsuitable or unverifiable supplier concerns
- Broad account integrity review
Linked account & association risk
Related Account Appeal
For “related account” deactivations where Amazon believes your account is connected to another account that is not in good standing.
- Shared address, device, IP, employee, bank, tax, or entity concerns
- Old business partner or agency access issues
- Multiple marketplace/account confusion
Supplier records, invoice strength & authenticity complaints
Authenticity & Invoice Appeal
For product authenticity complaints, invoice rejections, documentation requests, or supplier verification issues.
- Product authenticity customer complaint
- Invoice rejected or not accepted
- Supplier verification questions
Anti-counterfeiting & product source proof
Counterfeit Complaint Appeal
For counterfeit complaints where the appeal must show legitimate sourcing, authentic inventory, and better supply-chain controls.
- Received counterfeit complaint
- Brand authenticity challenge
- Product source documentation request
Trademark, copyright, patent & retraction support
IP Complaint Appeal
For intellectual property complaints, suspected IP violations, brand misuse, image/text issues, or rights-owner retraction requests.
- Trademark, copyright, design, or patent complaint
- Rights-owner contact needed
- Suspected IP violation on Account Health
Safety, compliance, category & claims review
Restricted Product Appeal
For restricted product, compliance documentation, unsafe product, prohibited claims, or category approval problems.
- Product safety or restricted product notice
- Prohibited medical, pesticide, supplement, or compliance claims
- Category approval documentation request
Our team
Former marketplace experience, certified appeal specialists, and case managers in one workflow.
Marketplace experience
Former Amazon marketplace employees
Team members with marketplace operations background help interpret notice language, Account Health patterns, and documentation expectations. This is independent experience, not Amazon affiliation or access.
Appeal writing
Certified appeal specialists
Specialists trained on policy mapping, root-cause analysis, evidence sequencing, and concise Plan of Action writing for seller cases.
Case control
Dedicated case managers
Case managers coordinate intake, request missing records, organize timelines, and keep each appeal packet moving through a clear workflow.
Document review
Evidence auditors
Evidence reviewers check invoices, supplier records, screenshots, order data, listing edits, and prior submissions before the writing stage begins.
Independent service. We are not affiliated with Amazon, do not claim insider access, and do not represent that Amazon certifies this service.
Pricing
Thirteen service-aligned packages for the case you actually have
Account integritySection 3
Section 3 Reinstatement Package
$699 starting
Section 3 deactivations, account integrity reviews, unsuitable inventory concerns, or broad policy-risk notices.
- Section 3 notice analysis
- Evidence packet outline
- Supplier and account-control narrative
- POA draft and final polish
Typical draft window: 3-6 business days after full file
Request this package View service detailsLinked accountInvestigation
Related Account Appeal Package
$999 starting
Related-account, shared access, employee, agency, entity, tax, bank, address, device, or marketplace-link cases.
- Connection map
- Separation evidence plan
- Ownership and access statement
- Appeal draft and supporting timeline
Typical draft window: 5-8 business days after records
Request this package View service detailsDocumentsInvoices
Authenticity & Invoice Appeal Package
$499 starting
Authenticity complaints, invoice rejections, supplier verification, or product-source documentation requests.
- Invoice strength review
- Supplier traceability check
- Product-to-invoice mapping
- POA and evidence cover sheet
Typical draft window: 2-4 business days after documents
Request this package View service detailsAuthenticityComplaint
Counterfeit Complaint Appeal Package
$599 starting
Counterfeit complaints where sourcing, authentic inventory, and supply-chain controls must be clearly documented.
- Counterfeit notice interpretation
- Authenticity evidence map
- Inventory quarantine plan
- Appeal draft and prevention controls
Typical draft window: 3-5 business days after evidence
Request this package View service detailsRights ownerIP
IP Complaint Appeal Package
$549 starting
Trademark, copyright, patent, image, text, brand misuse, or rights-owner retraction cases.
- Complaint type classification
- Listing content risk review
- Rights-owner retraction email draft
- Appeal or dispute response structure
Typical draft window: 2-5 business days after complaint details
Request this package View service detailsCompliancePolicy
Restricted Product Appeal Package
$549 starting
Restricted product, product safety, category approval, prohibited claims, or compliance-document cases.
- Policy and claim review
- Compliance evidence checklist
- Listing correction plan
- Appeal draft with prevention controls
Typical draft window: 3-5 business days after documents
Request this package View service detailsFulfillmentDropship
Dropshipping & Seller-of-Record Package
$599 starting
Dropshipping, seller-of-record, third-party packaging, invoice, packing slip, or fulfillment-control concerns.
- Fulfillment flow audit
- Supplier agreement checklist
- Customer-facing document control plan
- Appeal draft and process correction plan
Typical draft window: 3-6 business days after supplier records
Request this package View service detailsReviewsConduct
Review Manipulation Appeal Package
$649 starting
Review manipulation, buyer messaging, rebate, incentive, agency, or feedback-solicitation concerns.
- Campaign and agency audit
- Message template review
- Customer communication reset plan
- Appeal draft with compliance controls
Typical draft window: 3-6 business days after history review
Request this package View service detailsOperationsMetrics
Account Health Metrics Appeal Package
$449 starting
ODR, Late Shipment Rate, Cancellation Rate, Valid Tracking Rate, NCX, or FBM operations defects.
- Metric root-cause analysis
- Order-level defect table
- Operations correction plan
- Appeal draft and monitoring checklist
Typical draft window: 2-4 business days after order data
Request this package View service detailsDisbursementFunds
Funds Disbursement Appeal Package
$799 starting
Held funds, reserve reviews, long disbursement holds, completed delivery proof, or financial evidence packets.
- Funds timeline and reserve explanation
- Order and refund status review
- Evidence packet for low customer risk
- Funds request summary
Typical draft window: 4-7 business days after case history
Request this package View service detailsVerificationIdentity
Account Verification Support Package
$349 starting
Identity, business, address, tax, bank, document mismatch, or video verification issues.
- Document mismatch audit
- Verification packet checklist
- Entity and address consistency review
- Submission notes and response draft
Typical draft window: 1-3 business days after documents
Request this package View service detailsListingASIN
ASIN & Listing Reactivation Package
$349 starting
Single-ASIN removals, suppressed listings, variation misuse, image issues, or detail-page compliance problems.
- ASIN violation review
- Detail-page correction plan
- Before-and-after listing record
- Mini POA or listing appeal draft
Typical draft window: 1-2 business days after intake
Request this package View service detailsRejected appealsEscalation
Escalation Support Package
$1,199 starting
Repeated rejection loops, stalled reviews, unclear denials, executive-style summaries, or complex case threads.
- Appeal history audit
- Rejection-loop diagnosis
- Escalation summary letter
- Submission and follow-up structure
Typical draft window: 5-8 business days after appeal history
Request this package View service detailsPrices are starting guidance. Final scope depends on marketplace count, notice history, number of ASINs, evidence volume, prior appeal attempts, and document quality. Reinstatement, funds release, or listing restoration is never guaranteed.
Testimonials
12 anonymized feedback themes with a 4.9 / 5 service quality standard.
4.9 / 5 stars
The case manager turned a confusing notice into a clean document checklist and stopped us from sending another generic appeal.
Section 3 sellerAnonymized client feedback theme4.9 / 5 stars
The connection map made the issue easier to explain. We finally understood what proof Amazon needed to see.
Related account sellerAnonymized client feedback theme4.9 / 5 stars
The invoice review was direct and useful. They pointed out supplier gaps before we submitted.
Authenticity caseAnonymized client feedback theme4.9 / 5 stars
The rights-owner email and appeal structure saved us time and helped us avoid emotional wording.
IP complaint sellerAnonymized client feedback theme4.9 / 5 stars
The team caught risky claims on our listing and gave us a clearer correction plan.
Restricted product sellerAnonymized client feedback theme4.9 / 5 stars
The seller-of-record review was practical. It helped us rebuild the customer-facing document flow.
Dropshipping sellerAnonymized client feedback theme4.9 / 5 stars
They reviewed messages, inserts, and agency records, then gave us a compliance reset plan.
Review policy sellerAnonymized client feedback theme4.9 / 5 stars
The order-level defect table made our operations issue much easier to explain.
Metrics caseAnonymized client feedback theme4.9 / 5 stars
The funds packet organized delivery proof, refund status, and account history into one clean story.
Funds hold sellerAnonymized client feedback theme4.9 / 5 stars
They found the mismatch between our address proof and business registration before submission.
Verification sellerAnonymized client feedback theme4.9 / 5 stars
The listing correction notes were specific, short, and easy to act on.
ASIN reactivation sellerAnonymized client feedback theme4.9 / 5 stars
The rejected appeal audit showed exactly where our older submissions contradicted each other.
Escalation caseAnonymized client feedback themeUse verified customer names or third-party review links here when available. Until then, this section is worded as anonymized feedback themes.
Case studies
12 representative case studies across the main appeal services.
Section 3 Reinstatement
Section 3 supplier verification appeal cleanup
A seller received a Section 3 deactivation after several supplier and inventory concerns appeared across the account.
Read case studyRelated Account Appeal
Related account case tied to old agency access
Amazon flagged a related account after an old contractor and shared device history created a possible link.
Read case studyAuthenticity & Invoice Appeal
Authenticity appeal after invoice rejection
A seller submitted invoices that did not clearly connect quantities, supplier details, and ASINs.
Read case studyCounterfeit Complaint Appeal
Counterfeit complaint source proof rebuild
A counterfeit complaint required a stronger explanation of legitimate sourcing and inventory control.
Read case studyIP Complaint Appeal
IP complaint response and rights-owner retraction route
A rights-owner complaint affected active listings and the seller needed both a retraction request and an Amazon response.
Read case studyRestricted Product Appeal
Restricted product listing claim cleanup
A product was removed after risky claims and incomplete compliance documentation triggered review.
Read case study
How we build cases
We prepare appeals the way reviewers need to read them: short, factual, and document-backed.
Instead of sending long emotional explanations, we build a structured file: notice diagnosis, root cause, corrective actions already completed, preventive controls, and clean supporting evidence.
01Notice audit
We read the exact Amazon notification and identify what Amazon is asking for.
02Evidence review
We check invoices, supplier details, screenshots, shipping records, listings, and prior appeal history.
03Appeal build
We prepare a human POA, evidence index, and submission sequence.
04Follow-up structure
For rejected appeals, we remove contradictions and build a clearer escalation packet.
Appeal routing
Where Amazon appeals should be submitted
For account deactivation and many listing-removal cases, Amazon’s public Seller Central guidance points sellers to Account Health and the “Reactivate your account” or violation-specific appeal flow. Professional sellers may also see Account Health Support contact options inside Seller Central.
amazonSeller CentralSPNService Provider NetworkKDPPublishing account casesAWSCloud and marketplace context
Open routing guide
Resources
Practical guides before you submit
Where to Submit Amazon AppealsA safe routing guide for account deactivations, listing removals, Account Health, and Account Health Support.Invoice Audit GuideStrong invoice patterns, weak invoice patterns, red flags, and document presentation guidance.Evidence ChecklistA structured checklist for invoices, supplier records, shipping proof, policies, screenshots, and correction logs.Appeal TemplatesHuman-style appeal frameworks for Section 3, authenticity, related account, IP, restricted product, and metrics cases.Frequently Asked QuestionsAnswers about timeline, documents, appeals, guarantees, escalation, and what we will not do.
Blog
24 service-related articles for sellers preparing appeals.
Section 3
How to read a Section 3 deactivation notice
A Section 3 notice is usually about account integrity, repeat policy risk, document confidence, or supply-chain concerns. The first job is not to write fast. The first job is to identify the exact concern and separate it from assumptions.
Read postSection 3
What evidence belongs in a Section 3 appeal packet
A stronger Section 3 packet usually includes the notice, supplier records, account ownership proof, prior appeal history, and a short explanation of corrected business controls. Evidence should support each claim instead of sitting in a random attachment pile.
Read postRelated account
Common causes of related account deactivations
Related account reviews often start with shared access, shared business details, old agencies, employees, devices, bank details, tax records, or marketplace history. A useful appeal maps the connection instead of simply denying it.
Read postRelated account
How to organize separation proof for a related account appeal
Separation proof should show ownership, access control, banking and tax details, staff changes, agency removal, and a timeline. The goal is to help the reviewer see what changed and why the current account is controlled independently.
Read postAuthenticity
Why Amazon rejects invoices in authenticity cases
Invoices can fail because supplier details are incomplete, quantities do not map to inventory, products are unclear, documents look edited, or the supplier cannot be verified. The appeal should not argue around weak records. It should fix the evidence trail where possible.
Read postAuthenticity
Evidence to collect after an authenticity complaint
For authenticity complaints, collect invoices, supplier contact proof, product photos, ASIN mapping, shipping records, and any customer issue notes. The best response connects the product, supplier, purchase, and corrective action in one sequence.
Read post
Case intake
Start with a free case review
Send the Amazon notice, marketplace, account status, and what has already been submitted. We will tell you which package fits the case.